Is there a time limit to request replacement parts?

Please call us if you have a missing or damaged part when you open your boxes, we're happy to help! Vita wants you to get the parts and pieces you need to get started and we understand that you can't always install your item right away and you may even need to wait until next season - that's ok! But please note that significant damage caused to your product while it is in storage is not covered under our replacement parts policy and these parts may be provided to you at your own cost. For this reason, please take caution if you plan on storing your Vita kit to be installed at a future date.