We understand that sometimes a product just doesn't work out for you and we're happy to help if you need to return your Vita purchase - Our policy is to offer a refund less the cost of shipping the original item.
But, before you decide whether or not to return your purchase, please review our policy on missing or damaged parts, the solution might be easier than you think! Did you know we will send you replacement parts at no cost if the item arrives with parts that are missing or damaged? We also have a fantastic customer service team ready and available to help you choose the best Vita product to match your design and ideas before you buy.
The product pages on our website are filled with helpful information like product drawings and measurements, instruction manuals, installation videos and available colors. This policy is in effect for purchases made directly through our website; for items purchased through one of our recognized retailers please contact them directly regarding their return policies.
All individual parts orders are to be considered final sale.
Starting a Return
Simply login to our website using the same email address you used to place your order. Select the item you wish to return and confirm, it's that easy!
Items Purchased through one of our recognized retailers:
Did you know Vita sells products through various retailers across North America? If you would like to return a product purchased through one of our trusted partners please reach out to the seller directly and returns and refunds will be processed according to their individual return policies at the time of purchase.
Comments
1 comment
I need to return Mounja gummies bc I am unable to use them bc of my health. Order #52439.
Jean Byrd, 522 Pine Ridge Trail. Marietta, GA 30067. I have tried several times to get in touch with you so they can be returned . You informed me to go to vitaheallthsupps.com but I have not been able to do this. You were to send me a pw but I did not receive a code. So what am I supposed to do now? Just mail them anyway.
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